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Contact Us

For questions regarding patient eligibility, benefits or claims, register and log into the Provider portal or call our UnitedHealthcare Shared Services telephone line located on the back of the member's medical ID card . You can also complete this email form.

 

Services and Support

UnitedHealthcare Shared Services telephone number

To receive information regarding patient eligibility & benefits or check claim status, call the telephone number located on the back of the member's medical ID card.


Care Coordination (SM)

Contact the Care Coordination telephone number listed on the back of the patient's medical ID card.


Electronic Data Interchange (EDI) Claims

UnitedHealthcare Shared Services connects with multiple clearinghouses to allow health care professionals to submit claims electronically via their practice management software. To submit claims electronically, you will need the Payor ID located on the back of the patient's ID card.

 
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